Showroom Manager

This vacancy has either been occupied or is expired!

Occupations

Job Description

Responsible for achieving monthly, quarterly and yearly sales target and maintaining customer service, maintaining cash controls, purchasing and maintaining the store and its facilities.

GENERAL DUTIES AND RESPONSIBILITIES:

• Oversees the entire day-to-day showroom’s operation.
• Responsible for generating sales as per the approved budget and target of the showroom.
• Responsible for the accounting of the daily sales of the showrooms including the depositing of cash to the bank.
• Responsible for handling the customer service elements in the professional manner.
• Responsible for managing the entire showroom’s staff. This involves training, motivating, encouraging and collaborating with Business Group’s Management Team to create a healthy and productive work environment for the staff.
• Responsible for the training of a highly newly hired staff so they can quickly get up to speed and perform their jobs at a high level of competency.
• Monitors and ensures the time keeping of the staff as per HR policy.
• Responsible for filling up all the employees and customers’ queries regarding the product and services.
• Manages the monthly inventory of the products.
• Manages the marketing materials allotted to the store and ensures its effectivity to the market.
• Ensures Department’s compliance to International Organization of Standardization, Company’s Code of Conduct, and Department’s Standard Operating Procedure.

Job Requirements

Qualification/Attainments
Graduated from a 4-year management course or any 4-year related course

Relevant Experience
With at least 3 years working experience as store-in charge     
With at least 1 year working experience as showroom in charge

General Safety
Behaves in a safety-first manner.
Takes responsibility for maintaining and improving safety skills
Coaches others on safe behavior, encourages early reporting, elevates and/or fixes safety issues     
Instructs safety classes and role model for safety while routinely coaching others on safe behaviors
Implements wide-spread safety improvements (beyond area of responsibility)

Influence
Effectively influences peers/subordinates/ superiors
Has a positive influence on others (role model)     
Effectively and positively influences peers/subordinates/ superiors in difficult/complex situations

Communication
Good written, verbal, and presentation skills
Solid interpersonal skills
Presents info in correct forums to ensure proper buy-off and follow-up
Keeps manager and customers/partners up-to-date on key activities and elevates/obtains direction as necessary
Listens effectively
Invites open communication and feedback     
Excellent written, verbal, communications skills
Excellent interpersonal skills
Takes initiative to present info in correct forums to ensure proper buy-off and follow-up
Provides excellent follow-up for manager and customers/partners on key activities and elevates/obtains direction as necessary
Coaches others to improve communication
Consistently demonstrates active listening skills

Problem-Solving
Uses structured problem-solving methods successfully
Effectively solves individual/group problems
Assumes ownership for problems or ensures appropriate ownership
Elevates issues appropriately and offers resolution suggestions
Makes recommendations and draws conclusions appropriately based on data     
Applies structured problem-solving methods and achieves outstanding results
Effectively solves large, complex problems
Elevates issues with proposed solutions
Coaches others on recommendation-making and data-based decision-making.

Assumed Responsibility/Meeting commitments
Meets commitments
Negotiates reasonable completion dates
Gives advanced notice if a commitment cannot be met
Follows-up on missed commitments     
Coaches others on assuming proper responsibility and making/meeting commitmen

Teamwork
Actively participates in a workgroups
Actively participates in department or cross-functional teams.
Recognizes and encourages teamwork     
Leads a workgroup, department team, or cross-function team or becomes the informal team leader.
Coaches and encourages others through difficult or complex situations