Deployment and Release Engineer

Occupations

IT-Software Development: Enterprise Software Implementation & Consulting

Job Description

• Updates/maintains master release schedule and other deployment schedules.
• Researches/resolves escalated, critical, and other large scope customer deployment and release issues, including after normal business hours as required.
• Works with product managers, engineers, and customers to resolve deployment and release issues and communicate status/solutions to appropriate stakeholders.
• Coordinates activities and maintains all software deployment and release schedules
• Creates/maintains Policies and Procedures related to software deployment and release activities in designated online locations.
• Attends customer meetings and conference calls as required to address deployment and release issues and processes.
• Coordinates deployment and release related amendment requests
• Writes queries to facilitate deployment and post-deployment analysis.
• Trains, coaches, and mentors Software Deployment staff to develop expertise.
• Pro-actively identifies, recommends, and implements process and other operational improvements.
• Performs software deployment, release and administrative duties (e.g., performance reviews, coaching / counseling, staff schedules, etc.).
• Performs any other duties as deemed necessary to provide quality service.

Job Requirements

• Qualification: BCS/MCS/equivalent
• Minimum three (3) years of experience in Deployment and Release Management
• Knowledge in software development methodologies/processes (requirements, design, implementation and test). Knowledge of VSTS/ TFS as plus
• Ability to interface with all levels of management.
• Excellent organizational and project management skills.
• Excellent interpersonal, verbal and written communication skills.
• Ability to manage multiple projects simultaneously.
• Ability to work with cross-functional project teams across multiple locations.
• Ability to work independently.
• Excellent analytical and problem solving skills.