Manager Network Fraud Control

Job Description

We are looking for candidates for the position of Manager Network Fraud Control at a Large Telecom Multinational Company

• Supervise Network Fraud & Risk Management, control telecommunication fraud and minimize operational risk on Postpaid, Prepaid and Roaming segment.
• Manage the Fraud Prevention, Detection and Investigation processes and ensure that fraud cases are identified and solved within expected time frame
• Formulate fraud control and Risk management strategies. Develop policy frameworks and design process standards for a comprehensive companywide loss control program
• Prepare  Fraud Risk and saving alert related to Fraud  Control & Risk  activities for management review -- Participate in conducting risk analysis of new products, projects and services
• Coordinate closely with other business functions for correction of highlighted issues and for developing preventive controls to mitigate fraud risk.
• Handle Fraud Management System (FMS) deployments and fine tuning as per requirements
• Proactively review the industry trends, identify threats & respond to them in the interest of company
• Recommend fraud prevention processes, system enhancements and define rules/alarms  based on trends, Patterns and fraud practices
• Plan and lead fraud audit and relevant projects.
• Run pet projects/adhoc investigations falling in the ambit of Risk and Assurance Management.
• Set strategic direction of the unit in line with the overall departmental strategy and implementation of same.
• Support control monitoring and analysis to minimize leakages, fraud losses and issues in financial reporting.
• Develop policy and processes for fraud control monitoring and Assurance activities
• Monitor the individual performance of team members and guide them where required by providing Technical, Commercial or Personnel-related inputs.

Job Requirements

The ideal candidate should:

• Hold a Master’s Degree preferably MBA, MS Telecom, MS IT
• Have minimum 4-5 years of relevant experience with telecom Fraud management

Essential Skills:

• Have good interpersonal and Analytical skills
• Knowledge of Fraud investigation techniques and processes
• Knowledge of Telecom systems and processes
• Knowledge of key risks that can impact revenue/cost leakages, fraud losses and accuracy
• Knowledge of financial reporting process and completeness of financial recording
• Knowledge risk management processes
• Knowledge of control development and management

Desirable Skills:

• Knowledge of Telecom Fraud , RA and billing
• working experience of Fraud Management for Telecom Industry.
• Concepts in CRM operations, Roaming postpaid/prepaid/GPRS billing and relevant system understandings

Essential Requirements:

• Currently at Multinational Telecom Company (Operator/Wi-Max/WLL/Vendor Company)
• Currently at Manger level or one-step below
• Experience in Fraud Management or Risk Management or Revenue Assurance.